Customer Success Executive
Torana Enterprises Pvt. Ltd. · Nagpur · onsite · Posted 43d ago
About a minute. You'll make an account on the way through.
About this role
We are looking for an experienced Customer Success Manager with a strong IT/SaaS background and prior experience working with ETL-based companies. The role will focus on customer relationships, service delivery, account management, and stakeholder coordination.
Key Responsibilities:
- Manage customer relationships and ensure successful service delivery.
- Drive customer success, retention, and satisfaction.
- Oversee delivery and resolve customer issues effectively.
- Manage key accounts and coordinate with internal teams.
- Build strong relationships with business and technical stakeholders.
- Ensure timely delivery and alignment with customer expectations.
Key Skills:
Delivery Management | Service Delivery | Customer Success | Account Handling | Stakeholder Management
Eligibility:
Candidates with 1-6 years of relevant experience, IT/SaaS industry exposure, and prior experience with ETL-based companies are preferred.
Candidates available within 0-15 days or currently serving notice are preferred.
Sourced from naukri