Customer Success- Executive

Job Title: Sales Manager – Zoho
Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and execute sales strategies to drive Zoho solution revenue

• Achieve monthly, quarterly, and annual revenue targets

• Expand business through new logo acquisition and key account growth

• Drive up selling and cross-selling across the Zoho ecosystem

  
  

Lead & Pipeline Management

• Oversee structured lead qualification using BANT framework

• Ensure proper pipeline creation, deal staging, and forecasting accuracy

• Maintain strong conversion ratios across the sales funnel

• Prevent lead leakage through disciplined CRM management

  
  

Proposal Development & Commercial Structuring

• Prepare detailed and customized business proposals and commercial quotes

• Align solutions with client requirements and scope of work

• Collaborate with Pre-Sales and Delivery teams for technical and functional inputs

• Present proposals confidently to decision-makers and stakeholders

• Negotiate commercials and close deals effectively

  
  

Enterprise & CXO Engagement

• Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers

• Identify operational gaps and position Zoho as a strategic solution

• Lead high-value enterprise discussions and negotiations

  
  

Deal Closure & Cross-Functional Coordination

• Manage the complete sales lifecycle from prospecting to closure

• Coordinate with Pre-Sales, Delivery, Finance, and Support teams

• Ensure seamless handover post-closure for successful implementation

  
  

Customer Retention & Account Growth

• Drive long-term customer relationships and key account retention

• Support renewals, expansions, and digital transformation initiatives

• Identify new opportunities within existing customer base

  
  

CRM Discipline & Reporting

• Ensure accurate CRM updates and opportunity tracking

• Maintain data hygiene across leads, deals, and accounts

• Provide regular sales forecasts, reports, and pipeline insights

• Adhere to structured sales workflows and organizational processes

  
  
  

Requirements

Job Title: Sales Manager – Zoho
Job Summary

We are looking for a highly experienced and strategic Sales Manager – Zoho Solutions to lead our Zoho sales initiatives. The role requires deep expertise in Zoho ecosystem sales, strong pipeline management, CXO-level engagement, and the ability to drive structured revenue growth through CRM-driven sales processes.

The ideal candidate should have strong experience in SaaS solution selling, account expansion, proposal preparation, and digital transformation consulting across multiple Zoho applications.

Key Responsibilities

Sales Strategy & Revenue Growth

• Develop and execute sales strategies to drive Zoho solution revenue

• Achieve monthly, quarterly, and annual revenue targets

• Expand business through new logo acquisition and key account growth

• Drive up selling and cross-selling across the Zoho ecosystem

  
  

Lead & Pipeline Management

• Oversee structured lead qualification using BANT framework

• Ensure proper pipeline creation, deal staging, and forecasting accuracy

• Maintain strong conversion ratios across the sales funnel

• Prevent lead leakage through disciplined CRM management

  
  

Proposal Development & Commercial Structuring

• Prepare detailed and customized business proposals and commercial quotes

• Align solutions with client requirements and scope of work

• Collaborate with Pre-Sales and Delivery teams for technical and functional inputs

• Present proposals confidently to decision-makers and stakeholders

• Negotiate commercials and close deals effectively

  
  

Enterprise & CXO Engagement

• Engage with CXOs, IT Heads, CFOs, CHROs, and decision-makers

• Identify operational gaps and position Zoho as a strategic solution

• Lead high-value enterprise discussions and negotiations

  
  

Deal Closure & Cross-Functional Coordination

• Manage the complete sales lifecycle from prospecting to closure

• Coordinate with Pre-Sales, Delivery, Finance, and Support teams

• Ensure seamless handover post-closure for successful implementation

  
  

Customer Retention & Account Growth

• Drive long-term customer relationships and key account retention

• Support renewals, expansions, and digital transformation initiatives

• Identify new opportunities within existing customer base

  
  

CRM Discipline & Reporting

• Ensure accurate CRM updates and opportunity tracking

• Maintain data hygiene across leads, deals, and accounts

• Provide regular sales forecasts, reports, and pipeline insights

• Adhere to structured sales workflows and organizational processes