Customer Success Executive
Utopian Creations · Mumbai · onsite · Posted 48d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Requirements
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
We are looking for result-oriented, passionate and like-minded people to join us in our exciting journey. At EazyIoT we believe in free thinking and always encourage innovative ideas.
Responsibilities
- Support customers with installation, configuration, and troubleshooting.
- Diagnose issues related to power, connectivity, load control, and sensors.
- Provide remote support via calls, emails, and monitoring tools.
- Work closely with senior engineers to resolve field challenges.
- Assist in site visits for installation checks and troubleshooting (when required).
- Coordinate with electricians, contractors, and project teams.
- Learn how engineering solutions are executed on-ground.
- Help maintain SOPs, installation guides, and troubleshooting notes.
- Prepare basic reports, test records, and commissioning checklists.
- Share customer feedback with Design, Quality, and Manufacturing teams.
Requirements
- B.E. or B.Tech degree in Electronics or Electrical Engineering.
- Open to fresh graduates (0 years of experience) eager to learn and grow.
- Key Skills: Remote Troubleshooting | IoT Systems Support | Network Diagnostics | Customer Support | Online Training | Documentation
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer SupportIOTTroubleshootingsite visitsSENSORSDiagnosticscustomer feedbackcustomer successMonitoring Toolsnetwork diagnosticsremote troubleshootingelectrical engineeringIoT technologiesManufacturingRemote Support