Customer Success - Executive

Responsibilities

• Freelancing Platform Lead Generation: Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour. Actively bid on projects and follow up with potential clients on a regular basis
• LinkedIn Outreach: Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages
• Tailored Proposals Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings
• Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings
• Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress
• Reporting Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.

Experience

0-1 year

Skills

• 0-1 year of experience generating leads from Upwork, Fiverr, and similar platforms.
• Proven expertise in LinkedIn lead generation, using tools like Sales Navigator for outreach and prospecting.
• Strong command over client communication, proposal writing, and sales pitching in fluent, professional English.
• Ability to write tailored proposals that align with project requirements and business needs.
• Experience in converting cold leads into warm conversations and eventually into deals.
• Familiarity with Digital Marketing services such as Paid media, SEO, Content creation, and Social media Marketing.
• Proficiency in IT Design tools and maintaining daily task logs and follow-ups.
• Self-starter, target-driven, and capable of managing multiple leads and conversations simultaneously.

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