Customer Success Executive
Erekrut... Recruitment Made Easy · Not specified · onsite · Posted 70d ago
About a minute. You'll make an account on the way through.
About this role
Job Description: Business Development Specialist – ERP Sales
About the Role
Looking for a passionate and result-driven Business Development Specialist to drive new customer acquisition and revenue growth for ERP solutions across Manufacturing, Retail, Trading, Distribution, and Service industries.
The ideal candidate will be responsible for identifying new business opportunities, building strong customer relationships, managing an assigned territory, and driving revenue growth through consultative B2B sales
Key Responsibilities
Generate new business opportunities through cold calling, field prospecting, networking, referrals, and outbound sales activities.
Identify and engage decision-makers across Manufacturing, Retail, Trading, Distribution, and Service industries.
Own and manage the assigned territory/area by building and maintaining a healthy sales pipeline.
Qualify prospects, understand business requirements, and deliver ERP product demonstrations independently.
Collaborate with the Functional Consulting team for enterprise or complex solution presentations when required.
Develop and execute territory-wise business development plans to maximize market coverage and revenue growth.
Achieve weekly, monthly, quarterly, and annual sales targets while maintaining a healthy sales conversion ratio.
Maintain accurate lead, opportunity, activity, and sales forecast updates in the CRM on a daily basis.
Build and maintain long-term relationships with customers, consultants, industry associations, and business partners.
Identify, plan, and participate in business networking events, trade shows, expos, seminars, and exhibitions to generate qualified business opportunities.
Conduct regular customer meetings, follow-ups, negotiations, and proposal discussions to drive successful closures.
Monitor market trends, competitor activities, and customer needs to identify new business opportunities within the assigned territory.
Collaborate with the Pre-Sales, Functional Consulting, and Delivery teams to ensure a seamless customer experience from lead generation to project handover.
Required Skills & Qualifications
- Bachelor's degree in Business, Marketing, Engineering, or a related discipline.
- 1–4 years of experience in B2B Sales, Business Development, Software Sales, ERP, SaaS, or IT Solutions.
- Strong prospecting, cold calling, and lead generation skills.
- Excellent communication, presentation, negotiation, and relationship-building abilities.
- Ability to understand customer business processes and recommend suitable ERP solutions.
- Strong planning, pipeline management, and CRM discipline.
- Self-motivated, target-oriented, and capable of working independently.
- Willingness to travel within the assigned territory to meet customers, attend business meetings, and participate in industry events.
Preferred
- Experience in ERP, CRM, SaaS, or Enterprise Software Sales.
- Exposure to Manufacturing, Retail, Trading, Distribution, or Service industries.
- Familiarity with consultative or solution-based selling.
Key Performance Indicators (KPIs)
- Qualified Leads Generated
- Product Demonstrations Conducted
- New Customer Acquisition
- Weekly, Monthly & Quarterly Sales Target Achievement
- CRM Hygiene & Pipeline Accuracy
- Sales Conversion Ratio
- Territory Coverage
- Customer Meetings & Follow-ups
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