{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Associate","description":"RoleTitle: Customer Success Associate (Full-time)Location: On-Site (Bangalore)Open to: Freshers, early-career, professionalsAbout the RoleWe are looking for a Customer Success Associate who thrives in fast-paced, people-first environments. You will own the end-to-end customer experience across WhatsApp, phone calls, email, and other messaging platforms - making every interaction count. If empathy, speed, and problem-solving are your superpowers, you belong here.Key Responsibilities

Manage real-time customer support across WhatsApp, phone, email, and other omnichannel messaging platforms - quick responses are non-negotiable.
Call leads and existing users proactively to gather feedback, resolve concerns, and drive a hands-on, personalised experience.
Bring a judgement-free, empathetic mindset to every interaction, creating a safe and inclusive space for users.
Identify, document, and escalate user issues to the right internal teams and stakeholders with clarity and speed.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.","datePosted":"2026-06-26T00:00:00.000Z","validThrough":"2026-08-25T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4394896"},"url":"https://myjobb.ai/jobs/customer-success-associate/4394896","directApply":false,"hiringOrganization":{"@type":"Organization","name":"Rocket Health","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/7594217.gif"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bengaluru","addressRegion":"Karnataka","addressCountry":"India"}}]}