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    Job · 22543041

    Tech Mahindra logo

    Customer Success Associate

    Tech Mahindra · Bengaluru · onsite · Posted today

    Undisclosed0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Role & responsibilities

    • Handle international customer queries via calls
    • Provide support for E-commerce-related issues
    • Deliver timely and effective resolutions
    • Maintain high customer satisfaction levels

    Eligibility Criteria:


    • Graduates and Undergraduates can apply
    • Freshers & experienced candidates are welcome
    • Excellent English communication skills
    • Basic computer knowledge
    • Typing speed: Minimum 20 WPM with 80% accuracy
    • Open to working night shifts


    Preferred Skills:


    • Experience in international voice process (preferred)
    • Good listening and problem-solving skills

    Work Location: Bangalore


    POC: [email removed]


    Sourced from naukri

    Skills

    Customer SupportCustomer CareSolving QueriesCustomer HandlingInternational Voice ProcessCommunication Skillsbpovoice processBlended Process

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

    Find them on

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    Customer Success Associate · waiting for your command