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    Job · 19218124

    CIS Technologies logo

    Customer Success Associate

    CIS Technologies · Pune · onsite · Posted 26d ago

    Undisclosed4–9 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    Use your communication skills and problem-solving ability to delight thousands of our users from all over the globe. You will work with our co-founders and product specialists in making our product a key component of our customers business.
     
    Typical Week
    • Youll answer challenging product queries of highly qualified customers from all around the world over chat, email, and phone.
    • Youll engage in remote web sessions to troubleshoot technical issues at customers end.
    • Youll collaborate with product specialists to find creative solutions to customer business problems.
    • Youll follow-up with customers to ensure their issues have been resolved to their satisfaction.
    • Youll test the product and report malfunctions.
    • Youll absorb pressure and keep calm
    Requirements
    • Bachelors degree in Computer Science, Engineering, or a related field.
    • Ability to communicate fluently in English.
    • Excellent comprehension skills with the ability to read between the lines.
    • Adaptability to work in shifts.
    • A positive attitude and empathy.
    • Meticulous, systematic and attention to detail.
    • Extrasensory perception (ESP) to read customer minds is a plus


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    java developerjava technologiesClosing Dealscustomer successB2BaccountantHTMLCreative ContentB2B SaaS salesJava BackendReact.JsContent CreationCommunication SkillsJavaGstmarketingDigital MarketingBackend Development

    About CIS Technologies

    CIS Technologies logo

    CIS Technologies

    Engineering & Construction

    Hyderabad / Secunderabad, Telangana

    India

    ₹8.6L PA avg

    Avg at CIS Technologies

    About

    Ashiyana Dream Homes Pvt. Ltd. is a real estate development company committed to creating quality residential and commercial spaces. The company focuses on delivering well-planned, affordable, and sustainable developments with an emphasis on quality construction, customer satisfaction, and timely project execution.

    Industries

    Engineering & Construction

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    4.4

    Career growth

    4.2

    Work-life

    4.3

    Employees rate it well for

    Company Culture42Work-Life Balance41

    Find them on

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    Customer Success Associate · waiting for your command