AC
Customer/Software Support Executive
Autovyn Consultancy Private Limited (CMMI Level 3 Appraised) · Jaipur · onsite · Posted 1d ago
Not disclosed1–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a proactive and detail-oriented Customer Support Representative with strong communication skills and advanced Excel knowledge.
Key Responsibilities:
- Handle customer inquiries via calls, emails, and chats in a professional manner.
- Maintain accurate customer records and update databases using Excel.
- Prepare and analyze daily/weekly/monthly reports using advanced Excel functions (VLOOKUP, Pivot Tables, Data Validation, Conditional Formatting, etc.)
- Skills & Qualifications:
- Graduate
- 1–10 years of experience in customer support or a similar role.
- Excellent verbal and written communication skills.
- Proficient in MS Excel (advanced functions, report automation, dashboards).
- Strong problem-solving attitude and attention to detail.
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Sourced from foundit
Skills
Conditional FormattingPivot TablesVLOOKUPexcelData Validation