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    Job · 14203035

    Caterpillar Inc logo

    Customer Services Consultant-1

    Caterpillar Inc · Chennai · onsite · Posted 56d ago

    Undisclosed3–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Respond to customer inquiries and resolve issues professionally.
    • Provide timely and effective solutions to customer complaints.
    • Collaborate with internal teams to enhance customer experience.
    • Develop and maintain strong relationships with customers.
    • Identify opportunities to upsell and cross-sell products or services.
    • Stay updated on industry trends and competitor activity.




    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Experienceanalytical thinkingCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills

    About Caterpillar Inc

    Caterpillar Inc logo

    Caterpillar Inc

    Industrial Machinery

    7.3k+

    employees

    1925

    101 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹14L PA avg

    Avg at Caterpillar Inc

    About

    Caterpillar Inc is a global leader in manufacturing construction and mining equipment, engines, and turbines, addressing industry needs for efficient, sustainable solutions.

    Industries

    Industrial MachineryEngineering & Construction

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.7

    Career growth

    3.1

    Work-life

    3.6

    Employees rate it well for

    Company Culture41Work-Life Balance41

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Services Consultant-1 · waiting for your command