Customer Services Consultant-1
Caterpillar Inc · Chennai · onsite · Posted 56d ago
Undisclosed3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Respond to customer inquiries and resolve issues professionally.
- Provide timely and effective solutions to customer complaints.
- Collaborate with internal teams to enhance customer experience.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.
- Stay updated on industry trends and competitor activity.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Experienceanalytical thinkingCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills
About Caterpillar Inc

Caterpillar Inc
Industrial Machinery
7.3k+
employees
1925
101 years old
Bangalore / Bengaluru, Karnataka
India
₹14L PA avg
Avg at Caterpillar Inc
About
Caterpillar Inc is a global leader in manufacturing construction and mining equipment, engines, and turbines, addressing industry needs for efficient, sustainable solutions.
Industries
Industrial MachineryEngineering & Construction
Employee ratings
10 reviews
4.1/ 5
Culture
3.7
Career growth
3.1
Work-life
3.6
Employees rate it well for
Company Culture41Work-Life Balance41
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