Customer Service

Only Freshers will be considered.

Preferred: Internship, apprenticeship, or academic exposure in Customer Service, Operations, Supply Chain, or Logistics

Role & responsibilities :

Support day-to-day activities of the Customer Service team

Assist in processing and tracking customer orders

Help in creating sales orders and invoices in the system (training will be provided)

Communicate with customers regarding order status, dispatch, and delivery updates

Assist in handling customer queries and basic complaints under supervision

Assist in following up on documents and payment-related information

Maintain customer records and organize required documentation

Assist in preparing basic reports and data as required

Preferred candidate profile :

Good verbal and written communication skills

Willingness to learn and adapt

Teamwork and coordination skills

Basic analytical and organizational skills

Customer-focused attitude