Customer Service Team Lead
TP · Mumbai · onsite · Posted 27d ago
₹5.0L - ₹6.5L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Hiring for Team Leader(International Process)
Location- Malad
5 Days working 2 rotational week off
Salary upto 6.5LPA
Job Description
we are looking for an Experienced Team Leader from a BPO/Customer Service background to manage a team handling the us utility process.
The role involves monitoring performance, coaching agents, Handling escalations, ensuring quality & SLA delivery, and driving overall team productivity.
[phone removed]
HR MAMTA
Sourced from naukri
Skills
Customer ServiceCSATinternational team leadTeam HandlingBpo Customer ServiceattritionshrinkageTeam LeadingNet Promoter ScoreAttrition ControlAht