Customer Service Specialist
PIT Solutions · Thiruvananthapuram · onsite · Posted 42d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Resolve complaints and concerns in a fair and efficient manner.
- Collaborate with internal teams to improve overall customer experience.
- Develop and maintain strong relationships with customers through regular follow-ups.
- Identify opportunities to upsell or cross-sell products or services.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingCommunication SkillsUpsellCommunication And Interpersonal Skills
About PIT Solutions

PIT Solutions
IT Services & Consulting
800
employees
2000
26 years old
Thiruvananthapuram, Kerala
India
About
PITS is a global, people-first, technology-driven digital services company with 26+ years of experience, delivering human-centric solutions across Switzerland, India, the USA, Germany, and Mexico.
Industries
IT Services & ConsultingEdTechEmerging TechnologiesSoftware Product
Employee ratings
229 reviews
3.8/ 5
Culture
3.7
Career growth
3.2
Work-life
3.9
Employees rate it well for
Work Life Balance48Work Culture40Work Environment32Senior Management29Salary20
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