D&
Customer Service Specialist
Dun & Bradstreet Technologies & Data Services · Chennai · onsite · Posted 64d ago
Undisclosed4–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Liaison and manage relation with sister offices and customers
- Ability to manage multiple priorities simultaneously; flexible, and adaptable to change
- Dealing with internal & external customers and situations with a professional and resourceful manner for resolution
- Ensuring depth of deliverables and on the timeliness of deliverables
- Drive through day-to-day operations in the customer service task.
- Respond to customer service issues in a timely manner with problem solving attitude.
- Liaison with Various teams such as Research, and Quality Control team to ensure timely and effective delivery of customer deliverables.
- Maintain accurate records and document all customer service activities and discussions.
- Working with Senior Management Teams to achieve Departments and D&Bs vision and mission.
- Knowledge in research/ consultancy/ financial services.
- Bachelors /master’s degree or equivalent qualification in Finance/ Accountancy/ Banking Economics/ Business Studies from a top-tier university or from reputed institutes.
Sourced from naukri
Skills
Customer ServiceCustomer SupportCustomer ManagementQuality ControlSLA ManagementCustomer OperationsEscalation ManagementMIS