Customer Service Specialist

Job Requirement:

• Experience in handling international customers
• Managing of client and internal stake holders

Technical Skills:

• Excellent communication skills
• Good working experience in MS office Excel, Word, PPT
• Ability to handle confidential information in a discreet, professional manner
• Ability to read comprehend and responds to emails and calls

Job Description:

• Reform and execute back-office operations and processes
• Ensure accuracy in daily work and meet time limits
• Build solid relationships across all units at various account levels
• Ascertain the accuracy & work standard
• Responsible in producing various reports for various stakeholders.