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    Job · 20042149

    Bigminds Smart Tech logo

    Customer Service Specialist || International Non Voice Process

    Bigminds Smart Tech · Kolkata · onsite · Posted 21d ago

    ₹2.5L - ₹4.0L PA2–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Customer Service Specialist || International Email Process


    Location: Kolkata | Work From Office
    CTC: 28,000 to 32,000/month (Maximum)
    Night Shift Allowance: Applicable
    Shift: Rotational 247 Shifts
    Working Days: 5 Days a Week | Rotational Offs
    Experience: 2+ Years | International Customer Support


    About the Role:


    We are looking for Customer Support Associates to join our International Email Process (Pure Backend / Non-Voice) team in Kolkata.

    This is an excellent opportunity for professionals with international customer support experience who want to build a long-term career with strong growth opportunities, international exposure and a professional work environment.


    What We're Looking For:


    • 2+ years of International Customer Support experience Mandatory
    • Email / Non-Voice / Backend experience preferred.
    • Excellent written English communication.
    • Strong analytical and problem-solving skills.
    • Good typing speed and attention to detail.
    • Comfortable working in rotational 247 shifts, including night shifts.
    • Male candidates only.

    Why Join Us?


    Strong career growth opportunities
    International customer exposure
    Night Shift Allowance
    Performance-based opportunities for progression into Team Leadership roles
    Professional & growth-oriented work environment
    5-day working week with rotational offs


    Walk-In Interview


    Walk-ins from: 02 October 2026 | Monday to Friday
    Time: 12:00 PM


    Interview Venue:


    Bigminds Smart Tech Pvt. Ltd.
    12th Floor, Unit 19, Millenium City, Tower-2,
    Block DN, Sector V, Salt Lake, Kolkata 700091


    Interested Candidates



    WhatsApp only No Calls: [phone removed] (Sridip)

    Please WhatsApp your Name + Updated Resume before/while planning your walk-in.



    Limited openings available Early walk-ins will be given preference!

    Sourced from naukri

    Skills

    Customer ServiceCSATcustomer satisfactionCustomer SupportEmail ProcessEmail Supportinternational customer supportInternational Non VoiceTicket HandlingSLABpo Non VoiceInternational Processinternational email supportbponon voice processChat Process

    Customer Service Specialist || International Non Voice Process · waiting for your command