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    Job · 17137855

    Bigminds Smart Tech logo

    Customer Service Specialist || International Non Voice Process

    Bigminds Smart Tech · Kolkata · onsite · Posted 41d ago

    ₹2.5L - ₹4.0L PA2–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Customer Service Specialist || International Email Process


    Location: Kolkata | Work From Office
    CTC: 28,000 32,000/month
    Night Shift Allowance: Applicable
    Shift: Rotational 247 Shifts
    Working Days: 5 Days a Week | Rotational Offs
    Experience: 2+ Years | International Customer Support


    About the Role:


    We are looking for Customer Support Associates to join our International Email Process (Pure Backend / Non-Voice) team in Kolkata.

    This is an excellent opportunity for professionals with international customer support experience who want to build a long-term career with strong growth opportunities, international exposure and a professional work environment.


    What We're Looking For:


    • 2+ years of International Customer Support experience Mandatory
    • Email / Non-Voice / Backend experience preferred.
    • Excellent written English communication.
    • Strong analytical and problem-solving skills.
    • Good typing speed and attention to detail.
    • Comfortable working in rotational 247 shifts, including night shifts.
    • Male candidates only.

    Why Join Us?


    Strong career growth opportunities
    International customer exposure
    Night Shift Allowance
    Performance-based opportunities for progression into SME / Quality / Training / Team Leadership roles
    Professional & growth-oriented work environment
    5-day working week with rotational offs


    Walk-In Interview


    Walk-ins from: 14 September 2026
    Time: 10:00 AM – 12:00 PM


    Interview Venue:


    Bigminds Smart Tech Pvt. Ltd.
    12th Floor, Unit 19, Millenium City, Tower-2,
    Block DN, Sector V, Salt Lake, Kolkata – 700091


    Interested Candidates



    WhatsApp only – No Calls: [phone removed] (Sridip)

    Please WhatsApp your Name + Updated Resume before/while planning your walk-in.



    Limited openings available – Early walk-ins will be given preference!

    Sourced from naukri

    Skills

    Customer ServiceCSATCustomer ExperienceCustomer SupportEmail Supportinternational customer supportProduct SupportSLAcustomer service specialistinternational email supportInternational BPObponon voice processChat SupportCustomer Experience Specialist

    Customer Service Specialist || International Non Voice Process · waiting for your command