Customer Service Senior Analyst

Skill required: Language Translation - Customer Service

Designation: Customer Service Senior Analyst

Qualifications: Any Graduation

Years of Experience: 5 to 8 years

Language - Ability: French - Expert

What would you do
We help client address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their real estate operations into an agile, resilient operating model.

Com.Bkg- Commercial Real Estate refers to the sector of real estate that deals with properties used for business purposes. This includes office buildings, retail spaces, warehouses, and industrial properties. The focus is on buying, selling, leasing and managing these properties to generate income. It involves various stakeholders such as investors, developers, and property managers. The goal is to maximize the value and return on investment of commercial properties.
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Customer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for
We are looking for candidate with ability to write, read and speak French and English. Candidate should be from accounting / commerce background

Roles and Responsibilities:

In this role you are required to do analysis and translation of French documents

Your day to day interactions are with peers within Accenture

You are likely to have interaction with clients and/or Accenture management

You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments

Decisions that are made by you impact your own work and may impact the work of others

In this role you would be an individual contributor and/or oversee a small work effort and/or team

Please note that this role may require you to work in rotational shifts

Qualification Any Graduation