{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Service Representative","description":"

About Us::

Established in 2004, we are a chain of schools offering national and international curriculums across 40 schools pan India. With our well-researched curriculum, modern teaching methodologies and wide range of extra-curricular activities and facilities we constantly strive to enthuse our students with fascinating learning experiences every single day.Role & responsibilities

Primary responsibility

Handle enquiries received through phone (toll free), web, email.
Generate and qualify leads through outbound cold calling.
Manage to convince the parents /potential customers to visit the school premises from where the Relationship Team shall take over.
Follow up on no show cases.
Make post school visit calls to the same parents /potential customers to enquire on their experience and check if all doubts were well catered.
Manage up-sell and cross sell opportunities within the group (as and when the group is ready).
Ensure 100% capturing of potential parent interaction data in ERP and generate related reports

","datePosted":"2026-07-02T00:00:00.000Z","validThrough":"2026-08-31T00:00:00.000Z","employmentType":"FULL_TIME","identifier":{"@type":"PropertyValue","name":"myjobb-ai","value":"4712715"},"url":"https://myjobb.ai/jobs/customer-service-representative/4712715","directApply":false,"hiringOrganization":{"@type":"Organization","name":"VIBGYOR Group of Schools","logo":"https://img.naukimg.com/logo_images/groups/v1/mobile/68476.gif"},"jobLocation":[{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mumbai","addressRegion":"Maharashtra","addressCountry":"India"}}]}