BENGALURU · FULLTIME
Customer Service Representative

Coats India
Bengaluru · onsite · Posted 3d ago
Sourced from
Undisclosed2–7 yrsfulltimeBengaluru
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Section · 01
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products or services.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Maintain high product knowledge to effectively address customer concerns.
- Identify opportunities to upsell or cross-sell products or services.
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills
Section · Company
About Coats

Coats India
Fashion & Textile
3.4k+
employees
1974
52 years old
Middlesex
United Kingdom (UK)
₹9.2L PA avg
Avg at Coats
About
Coats is the world’s leading thread company. Headquartered in the UK, with presence in some 50 countries, across six continents aroundthe world.The pioneering history and innovative culture of Coats enable the delivery of its purpose to connect talent, textiles and technology tomake a better and more sustainable world.In India Coats offers a wide range of household brands across multiple categories: Ameto, Moon, and Spade Poly sewing threads; Anchorembroidery and tapestry threads, stitch kits and much more. The Anchor range of products includes crochet and embroidery threads in awide range of colours and Do-it-yourself Anchor Stitch Kits in vibrant designs – all of the highest quality. Anchor is proud of its heritageand history, yet, it is based on a simple philosophy: crafting should always be fun! Anchor threads and kits are designed to encourageself-expression and pleasure in thread craft – right to the very last stitch. Whether one is a beginner, a casual hobbyist, or a seasonedprofessional, Anchor has something special for the thread craft enthusiast. If you want to give wings to your imagination, fill your lifewith creativity, and surround yourself with beautiful handmade products, then all you need is Anchor. Make Anchor your partner in yourcreative journey. It’s everything you need to live your creative passion!
Industries
Fashion & TextileManufacturing
Employee ratings
10 reviews
3.8/ 5
Culture
3.2
Career growth
2.5
Work-life
3.3
Employees rate it well for
Overall Company38Company Culture37
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