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    Job · 21382489

    BENGALURU · FULLTIME

    Customer Service Representative

    Coats India

    Coats India

    Bengaluru · onsite · Posted 3d ago

    Sourced fromNaukri
    Undisclosed2–7 yrsfulltimeBengaluru

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    Section · 01

    About this role


    • Handle customer inquiries and resolve issues professionally and courteously.
    • Provide timely and accurate information about products or services.
    • Build strong relationships with customers to ensure long-term satisfaction.
    • Collaborate with internal teams to resolve complex customer complaints.
    • Maintain high product knowledge to effectively address customer concerns.
    • Identify opportunities to upsell or cross-sell products or services.




    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

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    Section · 02

    Skills

    Customer ServiceCustomer ComplaintsCommunication SkillsUpsellCommunication And Interpersonal Skills

    Section · Company

    About Coats

    Coats India

    Coats India

    Fashion & Textile

    3.4k+

    employees

    1974

    52 years old

    Middlesex

    United Kingdom (UK)

    ₹9.2L PA avg

    Avg at Coats

    About

    Coats is the world’s leading thread company. Headquartered in the UK, with presence in some 50 countries, across six continents aroundthe world.The pioneering history and innovative culture of Coats enable the delivery of its purpose to connect talent, textiles and technology tomake a better and more sustainable world.In India Coats offers a wide range of household brands across multiple categories: Ameto, Moon, and Spade Poly sewing threads; Anchorembroidery and tapestry threads, stitch kits and much more. The Anchor range of products includes crochet and embroidery threads in awide range of colours and Do-it-yourself Anchor Stitch Kits in vibrant designs – all of the highest quality. Anchor is proud of its heritageand history, yet, it is based on a simple philosophy: crafting should always be fun! Anchor threads and kits are designed to encourageself-expression and pleasure in thread craft – right to the very last stitch. Whether one is a beginner, a casual hobbyist, or a seasonedprofessional, Anchor has something special for the thread craft enthusiast. If you want to give wings to your imagination, fill your lifewith creativity, and surround yourself with beautiful handmade products, then all you need is Anchor. Make Anchor your partner in yourcreative journey. It’s everything you need to live your creative passion!

    Industries

    Fashion & TextileManufacturing

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    3.2

    Career growth

    2.5

    Work-life

    3.3

    Employees rate it well for

    Overall Company38Company Culture37

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