FULLTIME
Customer Service Representative
GlowTouch
Not specified · onsite · Posted 13d ago
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Section · 01
About this role
Roles and Responsibilities :
- Handle customer inquiries, resolve issues, and provide solutions via phone calls.
- Process transactions, update records, and maintain accurate documentation.
- Collaborate with team members to achieve sales targets and improve overall performance.
- Provide excellent customer service by responding promptly to customers' needs.
Job Requirements :
- 0-3 years of experience in BPO or call center environment.
- Excellent communication skills in English language (spoken).
- Strong problem-solving skills with attention to detail.
- Ability to work on an inbound process for financial services industry.
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Section · 02
Skills
Section · Company
About GlowTouch
GlowTouch
Louisville
US
₹4L PA avg
Avg at GlowTouch
₹50K – ₹3.5L PA
This role
About
UnifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members worldwide dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
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