Customer Service Representative

Job Responsibilities:

• Handle inbound calls from international customers.
• Understand and resolve customer queries effectively via calls
• Deliver excellent service with clear and professional communication.
• Ensure first-call resolution and customer satisfaction
• Adherence to quality parameters .

Eligibility Criteria:

• Education: HSC, Undergraduates, Graduates, and Postgraduates
• Min.12 Months & above from International BPO Background is Preferred
• Should be comfortable working in rotational night shifts (5 days a week, 2 rotational offs).
• Excellent communication skills in English.
• Must be comfortable to work in 24/7 work environment.

For more details, Kindly contact the below Spoc :-

Name : Hemant Rao

Mob : [phone removed]

Email : [email removed]