Customer Service Representative

URGENT HIRING – CUSTOMER SERVICE REPRESENTATIVE

Location: Mumbai

Industry: Fast-Growing Cloud Kitchen Brand

Position: Customer Service Representative

Package: 18,000 – 30,000 per month

Depending on experience

Key Responsibilities

Handle incoming calls, messages & customer queries

Respond to Instagram & WhatsApp DMs promptly

Manage order-related concerns & coordinate with operations

Maintain response logs & track customer feedback

Ensure a smooth and positive customer experience

Requirements

Strong written & verbal communication skills

Customer service / e-commerce experience preferred

Ability to multitask in a fast-paced environment

Customer-focused, organized & detail-oriented

*excel knowledge is mandatory*

Interview: In-person interview at our office in Kandivali

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