Customer Service Representative

URGENT HIRING CUSTOMER SERVICE REPRESENTATIVE
Location: Mumbai
Industry: Fast-Growing Cloud Kitchen Brand
Position: Customer Service Representative
Package: 18,000 – 30,000 per month
Depending on experience
Key Responsibilities
• Handle incoming calls, messages & customer queries
• Respond to Instagram & WhatsApp DMs promptly
• Manage order-related concerns & coordinate with operations
• Maintain response logs & track customer feedback
• Ensure a smooth and positive customer experience
Requirements
• Strong written & verbal communication skills
• Customer service / e-commerce experience preferred
• Ability to multitask in a fast-paced environment
• Customer-focused, organized & detail-oriented
Interview: In-person interview at our office in Kandivali
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