Customer Service Representative
TP · Not specified · onsite · Posted 56d ago
Undisclosed2–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally.
- Provide exceptional customer service through various communication channels.
- Respond to customer complaints and concerns promptly and efficiently.
- Collaborate with internal teams to enhance customer experience.
- Maintain accurate records of customer interactions and transactions.
- Consistently meet or exceed performance targets and quality standards.
Job Requirements
- Graduate or undergraduate degree in any field.
- Excellent language proficiency, preferably B2.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Effective teamwork and communication skills.
- Adaptability to changing situations and priorities.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementEmployee Engagementclient relationshipvoiceRecruitment