Customer Service Representative
TP Systems · Not specified · onsite · Posted 64d ago
About a minute. You'll make an account on the way through.
About this role
We are Hiring | Customer Support Executive - Work from Home
Location - Mohali (WFH)
Shift - Rotational Shift (Including Night Shifts)
Working Days - 5 days working | 2 rotational week-offs
Qualification - HSC & Graduate (Freshers + Experience)
Budget- Up to 18k ctc
Immediate Joiners preferred!
Please note: Candidate needs to have their own system/laptop handy with them and should follow the system check criteria mentioned below-
- System: Core i5 8th Gen or above, 8GB RAM
- Windows - 10 and above
- Camera: Mandatory
- Internet Speed: Minimum 20 Mbps (Uploading & Downloading)
- Headset: Compatible USB headset with noise cancellation
- Suggested Brand:Big Passport (available online at reasonable prices)
- UPS: Mandatory - Minimum 2 Hrs.
- EDR Installation: Mandatory
Roles & Responsibilities:
- Handle customer queries on calls (international customers).
- Deliver accurate information, solve queries and ensure customer satisfaction.
- Escalate issues when required.
- Maintain high-quality service standards in all interactions.
- Follow process guidelines and meet performance metrics
(Domain Knowledge - BPO Voice/International Process/ Customer Service)
Communication - Fluent English Communication skills
Interested candidates can connect with HR for further details-
HR Simran
Contact: [phone removed]
Email: [HIDDEN TEXT]
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