Customer Service Representative

We are actively hiring Business Operations New Associates for a global Learning Support Service Desk team.

Eligibility

Any Graduate

Freshers & Candidates with up to 1 year experience

Excellent Communication Skills

Willingness to work in Rotational Shifts

Role Responsibilities

• Manage learner support requests through multiple channels
• Resolve learning platform-related issues
• Handle registrations, cancellations, and certification queries
• Maintain ticketing records and SLA compliance
• Work closely with support and escalation teams

Preferred Skills

• ServiceNow Exposure
• MS Excel & Outlook
• Customer Support Experience
• Strong Problem-Solving Skills

Work Location

Bangalore (Marathahalli / Doddakundi / KR Puram Hobli)

Important Note

Experienced candidates must provide:

• PF Documents
• Form 16 from all Previous Organizations

Apply Now

https://lnkd.in/g4VMMSTr

[email removed]