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    Job · 15023465

    Tech Mahindra logo

    Customer Service Representative | International Chat

    Tech Mahindra · Noida · onsite · Posted 51d ago

    ₹3.5L - ₹4.2L PA1–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    International Non Voice


    Role & responsibilities

    • Handled international customer queries and complaints via chat.
    • Ability to handle 2-3 chats at a time.
    • Provide customer support and issue resolution for global clients.
    • Deliver high-quality customer service experience.
    • Maintain call quality standards (CSAT) and meet targeted KPIs.
    • Upsell / cross- sell wherever applicable.

    Preferred candidate profile


    • Minimum 1 year of International BPO Experience mandatory
    • Excellent Communication skills
    • Flexible working in rotational shifts and rotational week offs
    • Immediate joiners preferred

    Interested Candidates can share their CV or connect below:


    WhatsApp: [phone removed]

    Email ID: [email removed]





    Sourced from naukri

    Skills

    Customer ServiceInternational Chat ProcessCSATCustomer SupportCustomer CareCustomer HandlingInternational Non Voicenon voice processChat ProcessChat Support

    About Tech Mahindra

    Tech Mahindra logo

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹3.5L – ₹4.3L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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    Customer Service Representative | International Chat · waiting for your command