Customer Service Representative For SCM

S&V Industries is a USA-based company and a pioneer in Global Supply Chain Management (SCM). For more details, refer to the company portal.
Role & responsibilities Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Analyze and coordinate global supply chain activities for clients
• Manage customer requirements, firm orders, and forecasted demand
• Coordinate and support conference calls and meetings to drive customer satisfaction
• Manage global suppliers to ensure orders are processed promptly and support S&Vs' inventory objectives
• Work in our ERP system, Microsoft Business Central
• Load customer requirements, POs, and forecasts
• Plan material/place purchase orders with suppliers/expedite orders where necessary
• Create shipping documentation and work with warehouse services to ensure timely delivery to customers
• Analyze inventory and safety stock levels
• Contribute ideas and implement actions that support a culture of continuous improvement
• Communicate clearly and effectively to all stakeholders, customers, suppliers, colleagues, and service providers
• Consol point loading
• Posting
• Supplier OOR management/update
• MRP activities
• Preparing shipments

Preferred candidate profile
At least 2-3 years of experience in some manner of any of the following - manufacturing/logistics business functions with responsibilities in customer service/purchasing/scheduling/customs or other related area.