Customer service plus Sales Executive

Roles and Responsibilities :

• Handle customer inquiries and resolve issues related to credit cards, loans, and other banking products.
• Process transactions, update records, and maintain accurate records of customer interactions.
• Identify cross-selling opportunities for additional financial services or products to existing customers.
• Provide excellent customer service by responding promptly to queries and resolving complaints efficiently.

Job Requirements :

• 0-4 years of experience in BPO sales, banking sales, or credit card sales.
• Strong knowledge of banking products such as loans, credit cards, and other financial services.
• Excellent communication skills with the ability to handle multiple conversations simultaneously.