Customer Service Officer & Valuer
AU Small Finance Bank · Not specified · onsite · Posted 24d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities Of Gold Loan Appraiser-
- Perform gold purity checks correctly using the banks methods. Make sure gold valuation is accurate and follows all rules.
- Prepare clear and complete appraisal documents, keep records updated, and follow UV and documentation guidelines.
- Follow all SOPs, KYC, and audit requirements while handling and storing gold safely. Report any suspicious, low‑purity, or doubtful cases immediately.
- Support loan disbursal, renewals, follow‑up for overdue or spurious cases, and help in NPA auction coordination while meeting timelines.
- Process customer transactions, maintain accuracy, and work with external valuers when needed.
- Explain the valuation results to customers in simple terms, handle their queries, coordinate with branch teams for smooth service, and ensure timely submission of documents to CPC after audit.
Sourced from foundit
Skills
Gold Valuationgold purity checksSOPsAudit RequirementsKYCcustomer transactions
About AU Small Finance Bank
AU Small Finance Bank
Banking
50.9k+
employees
1996
30 years old
Jaipur, Rajasthan
India
About
AU Small Finance Bank offer banking services such as personal banking, online banking, internet banking, business & corporate banking, insurance, loans, investments, retail banking & much more.
Industries
BankingFinancial Services
Employee ratings
14,223 reviews
3.8/ 5
Culture
3.6
Career growth
3.5
Work-life
3.7
Employees rate it well for
Work Culture1155Work Environment896Salary745Learning675Work Life Balance609
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