Customer Service Manager
Analytical Solutions · Bengaluru · onsite · Posted 9d ago
Undisclosed3–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and supervise the customer service team to ensure high-quality service delivery.
- Develop and implement customer service strategies to enhance customer satisfaction.
- Handle customer complaints and resolve issues professionally and promptly.
- Collaborate with other departments to improve overall customer experience.
- Analyze customer feedback and suggest improvements to processes or procedures.
- Train and coach team members to improve their skills and knowledge.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experiencecustomer satisfactioncrmservice deliverycustomer feedbackCustomer ComplaintsCommunication Skillsdata analysis
About Analytical Solutions

Analytical Solutions
Clinical Research
175
employees
1997
29 years old
Navi Mumbai
India
₹4.2L PA avg
Avg at Analytical Solutions
About
Provides compliant analytical testing services for the pharmaceutical industry, ensuring data integrity and adherence to regulatory standards.
Industries
Clinical Research
Employee ratings
10 reviews
3.1/ 5
Culture
2.0
Career growth
2.6
Work-life
2.1
Employees rate it well for
Skill Development34Overall Company31
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