Customer Service Manager - Loans
PNB METLIFE INDIA INSURANCE COMPANY LIMITED · Hyderabad · onsite · Posted 64d ago
Not disclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Responsible to ensure end to end customer service handling, loan documentation & disbursement.
- Servicing of loan customers and resolution of queries as per pre-defined turnaround time.
- Processing of loan applications, data entry, conducting due diligence, ensure compliance of terms & conditions as per credit policy and lending guidelines.
- Support underwriters through timely resolution of raised queries and sharing of information requested.
- Disbursement of loans amount as per the decision of process.
- Handover disbursement cheque to channel partner/customer post fulfilling all sanction conditions, if any.
- Accurate creation of mortgage and dispatch of docket to centralized storage.
- Post disbursement related activities: receipt of title deed, creation of equitable mortgage & dispatch of post disbursement documents to centralized storage.
- Undertake custodianship of executed loan documents.
- Preparing & maintaining work related records and MIS.
- Timely resolution of audit queries.
- Any other work given by the manager from time to time
- High energy professional.
- Technical & functional expertise
- Strong analytical skills and rich experience conceptualizing financial strategy
Sourced from foundit
Skills
LoansCustomer Service Manager
About PNB MetLife
PNB METLIFE INDIA INSURANCE COMPANY LIMITED
Insurance
9.2k+
employees
2001
25 years old
Mumbai, Maharashtra
India
₹5.8L PA avg
Avg at PNB MetLife
About
PNB MetLife is a leading life insurance provider in India, leveraging the strengths of global expertise and extensive distribution through its partnership with Punjab National Bank.
Industries
InsuranceFinancial Services
Employee ratings
10 reviews
3.4/ 5
Culture
1.7
Career growth
2.3
Work-life
2.0
Employees rate it well for
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