Customer Service International voice Health Care process

Roles and Responsibilities :

• Process patient claims from receipt to payment, ensuring accuracy and timeliness.
• Conduct thorough reviews of medical records, diagnoses, and treatment plans to determine claim validity.
• Collaborate with internal stakeholders to resolve claim discrepancies and ensure compliance with regulatory requirements.
• Maintain accurate records of all interactions with patients, providers, and insurance companies.

Job Requirements :

• 1-3 years of experience in medical billing or related field (AR Calling).
• Strong understanding of US Healthcare BPO processes and regulations (HIPAA).
• Proficiency in handling international voice process transactions (PCP) for multiple languages.