Customer Service Hospitality – Reservations | Online

Position Overview We are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive customer experience. This is an entry-level opportunity within the hospitality and travel space. No prior experience is required. Training and support are provided.

Key Responsibilities: Assist clients with making and managing reservations for hotels, resorts, and travel-related services

Provide clear and professional communication regarding booking details and availability

Support the reservation process from inquiry through confirmation

Review reservation information for accuracy, including dates and guest details

Maintain organized records of client bookings and communications

Provide follow-up support and respond to customer questions as needed

Qualifications: Strong communication skills with a customer-first approach

Organized with attention to detail

Comfortable using online systems and reservation tools

Ability to manage tasks independently

Customer service, hospitality, or administrative experience is helpful but not required

What We Offer Structured onboarding and training Access to reservation systems and travel resources Ongoing support and professional development Flexible work environment Collaborative and supportive team culture Ideal Candidate This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.