BENGALURU · FULLTIME
Customer Service Executive
Mmahiunited Services
Bengaluru · onsite · Posted 3d ago
Sourced from
₹1.8L - ₹5.0L PA0–5 yrsfulltimeBengaluru
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Section · 01
About this role
- Inbound Communications: Answer incoming calls, handle product or service questions, process new orders, solve billing problems, and escalate major issues to supervisors.
- Outbound Communications: Make cold or warm calls, conduct telemarketing, follow up on past interactions, and run customer satisfaction surveys.
- Sales & Upselling: Identify opportunities to recommend or cross-sell relevant products or services during conversations
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Section · 02
Skills
Cross SellingUpsellingClient SuccessClient Onboarding