NOIDA · FULLTIME
Customer Service Executive
Total Group
Noida · onsite · Posted 3d ago
Sourced from
Undisclosed2–7 yrsfulltimeNoida
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Section · 01
About this role
Customer Service Executive
Industry: Shipping & Logistics Freight Forwarding
Location: Delhi
Job Responsibilities:
- Handle customer queries related to import and export shipments.
- Coordinate with customers regarding shipment status, tracking, and delivery updates.
- Liaise with operations, documentation, and pricing teams for smooth shipment handling.
- Manage customer emails, prepare reports, and maintain shipment records.
- Coordinate with shipping lines, airlines, transporters, and agents as required.
- Ensure timely resolution of customer complaints and queries.
Working Days: 6 days a week
Interested candidates can apply on [email removed]
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Section · 02
Skills
Customer ServiceCustomer SupportExportShipping LineSea FreightImportCustom ClearanceFreight Forwarding