Customer Service Executive
Globiva · Gurugram · onsite · Posted 19d ago
₹50.0K - ₹3.0L PAFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Role & responsibilities
- Responsibility promptly to customer questions via phone.
- Managing account updates, billing inquires, refunds etc.
- Updating knowledge bases and FAQs and internal help articles to streamline future support interacions.
- Maintain tracking data for future refrence.
Preferred candidate profile
- 12th pass
- graduation not mandatory
- only work from office
- immediate joiners only
- same day selection n offer both
Salary in the range of 16000 to 25000.
Interested candidates can share their resume to HR TANYA- [phone removed]
Sourced from naukri
Skills
Customer ServiceCustomer RetentionCustomer Support
About Globiva
Globiva
BPO
3.0k+
employees
2017
9 years old
Gurgaon/Gurugram, Haryana
India
₹50K – ₹3L PA
This role
About
Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.
Industries
BPORecruitment
Employee ratings
1,936 reviews
3.0/ 5
Culture
2.9
Career growth
2.6
Work-life
2.9
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