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    Job · 19885944

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 22d ago

    ₹2.0L - ₹3.0L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Jobseekers


    Profile : Customer Support Executive


    Location: Noida


    Salary & Locations

    Sector 62NoidaUp to 32,000 CTC

    Sector 63, NoidaUp to 23,000 CTC

    Sector 60, NoidaUp to 30,000 CTC

    Sector 127, NoidaUp to 20,000 CTC

    Eligibility

    • Any Undergraduate or Graduate candidate can apply.
    • Freshers and experienced candidates are welcome.
    • Good communication skills in English/Hindi, depending on the process.
    • Candidates should be comfortable working in rotational shifts.
    • Willingness to work 6 days a week with rotational weekly offs.

    Job Responsibilities

    • Handle customer queries and provide appropriate resolutions.
    • Assist customers through calls, emails, or chat, depending on the process.
    • Understand customer concerns and resolve issues professionally.
    • Maintain accurate records of customer interactions.
    • Follow company processes, quality standards, and service guidelines.
    • Coordinate with relevant teams when required.
    • Ensure a positive customer experience.

    Interested candidates can share their updated resume [phone removed]

    HR Khushi



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    Sourced from naukri

    Skills

    Customer ServiceCustomer Experiencecustomer satisfactionCustomer CareInbound ProcessSolving QueriesDomestic BPOCustomer HandlingCustomer ManagementCustomer RelationshipQuery ResolutionComplaint Handlingvoice processBpo VoiceContact Center Operations

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command