Customer Service Executive
LendingKart · Ahmedabad · onsite · Posted 31d ago
Undisclosed0–1 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Provide step-by-step guidance to customers to resolve issues or navigate products or services.
- Respond to customer inquiries through various communication channels, including phone, email and live chat.
- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Good with MIS
Sourced from naukri
Skills
Customer ServiceCustomer SupportCustomer HandlingCustomer ManagementexcelMIS
About LendingKart
LendingKart
NBFC
1.3k+
employees
2014
12 years old
Ahmedabad,Gujarat
India
₹18.7L PA avg
Avg at LendingKart
About
Tech-based money lending company making credit access easy for SMEs
Industries
NBFCFinancial ServicesInternet
Employee ratings
10 reviews
3.4/ 5
Culture
3.9
Career growth
2.8
Work-life
4.1
Employees rate it well for
Compensation & Benefits35Overall Company34
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