Customer Service Executive
Imperative Business Ventures · Pune · onsite · Posted 35d ago
Undisclosed1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Process - Blended - Email Process Experience - Overall 1 year in Customer Service or above - Minimum 6 months BFSI/NBFC experience mandatory
Advanced Skill Sets Required
- Flawless, highly fluent verbal and written communication
- Expert-level professional email drafting skills
Technical Evaluation
- Strict multi-level screening
- Live email drafting test
- Customer dispute mock calls
Industry Background Preferred
- Financial norms
- EMI/interest calculations
- NBFC/RBI escalations
Responsibilities
- Handling Financial Norms EMI/Interest Calculations NBFC/RBI escalations handling
Skills
- email drafting
- verbal communication
- written communication
- customer service
- BFSI/NBFC experience
- EMI calculations
- grievance handling
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Testingemiprocess executiveTechnical evaluationCustomer Service ExecutivebfsifinanceNBFC
About Imperative Business Ventures
Imperative Business Ventures
IT Services & Consulting
651
employees
2011
15 years old
Mumbai
India
₹2.4L PA avg
Avg at Imperative Business Ventures
About
Imperative Business Ventures delivers multi-domain back-office BPO/KPO services and consulting, primarily supporting BFSI sectors.
Industries
IT Services & ConsultingBPO
Employee ratings
10 reviews
3.9/ 5
Culture
3.5
Career growth
3.0
Work-life
3.4
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