Customer Service Executive
Matrix · Not specified · onsite · Posted 36d ago
About a minute. You'll make an account on the way through.
About this role
Job Role - Customer Service Executive
Location: Howrah, West Bengal (On-site)
Company: Matri – A Shark Tank India Featured Brand in Female Wellness- Matri is on a mission to revolutionize female wellness. Featured on Shark Tank India, we are building a brand that breaks taboos and brings comfort to women across the country with our innovative solution Matri – A Menstrual Pain Reliever Device. She will be a passionate and dynamic person who will join our core team and help us scale nationwide.
Her Role & Responsibilities- Customer Support & Engagement
- Build strong relationships with existing customers
- Create strategies for customer engagement (e.g., a community of women celebrating painless periods)
- Outreach with potential distributors or Resellers
- Design and execute B2B sales plans
- Daily Operations Handle Support departments in managing documentation
- Organize team activities to maintain a positive office culture
- Assist in building and uniting a strong team
- Team Leading Capability
- Requirements / Qualification Experienced candidates are preferable in related field
- Graduate in any field ( strong communication, organizational, and people-management skills Preferable
- Fluency in English & Hindi
- Approachable, cheerful personality with strong communication skills
- Team handling ability and good presence of mind
- Creative mindset with attention to detail
- Ability to work in a fast-paced startup environment
- Effective communication and coordination skills
- Proficiency in workflow management and process improvements
- What We OfferOpportunity to be part of the core team of a Shark Tank India–featured startup
- Creative freedom to bring fresh ideas
- Career growth as the company expands nationwide
How to Apply: Send your CV to [HIDDEN TEXT] Subject line: Customer Service Executive
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About Matrix
Matrix
London
GB
₹4.1L PA avg
Avg at Matrix
About
The organization was formed based on the encouragement given by the various professionals, likeminded people across the GLOBE to our Top Management who is doing the spade work to ensure that EAS is established in all countries.
In order to provide services in above intention and uninterrupted service, EAS has registered itself as company under the provisions of Indian companies Act 1956. EAS is committed to deliver its services in line with ISO 17021 guidelines for its certification activities and also further in the process of obtaining IAF member accreditation shortly.
The entire process designed in such a way that the clients gets more practical value addition to the system and provides impetus to the system to achieve the top managements vision.
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