Customer Service Executive

NOTE- ShiningstarsITPL does not charge any amount for any job opportunities.

Hi Job-Seekers!!!

Greetings from ShiningstarsITPL!!!

Now Hiring: Customer Service & Sales Executives Kolkata Location

Are you an enthusiastic communicator with a passion for helping customers? Join our dynamic Customer Service & Sales team and build a rewarding career with one of the leading BPO organizations in Kolkata!

Who Can Apply?

• Undergraduates / Graduates
• Freshers & Experienced professionals
• Candidates with strong English communication skills
  

Role Overview

As a Customer Service & Sales Executive, you will be the primary point of contact for our customers, handling their queries, providing solutions, and driving sales where required. This is a great opportunity for individuals who enjoy customer interaction and thrive in a fast-paced environment.

Key Responsibilities

• Handle inbound and outbound calls with clarity, professionalism, and accuracy
• Resolve customer issues, complaints, and service-related queries efficiently
• Promote and pitch relevant products/services to customers (Sales Process)
• Ensure customer satisfaction while adhering to quality standards
• Meet assigned service or sales targets
• Update and maintain customer records in the CRM system
  

Compensation & Benefits

• CTC: 17k ctc to 24k ctc
• 6 day working schedule
• cab facility in odd hours
• Day shifts / Rotational shifts available
  

Location: Kolkata

Interested? Get in Touch!

Contact Kaynat [phone removed]

Vahida-[phone removed]

Uroos-[phone removed]

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