Customer Service Executive
AN Global Services · Bengaluru · onsite · Posted 36d ago
About a minute. You'll make an account on the way through.
About this role
We are hiring experienced candidates for an International Voice Process Customer Service role
Job Title: Customer Service Executive International Voice Process
Location: Divyasree
Work Mode: Work From Office
Experience: Minimum 1 Year
Salary :4 LpA to 6 LPA
Contact : FAISAL [phone removed]
Key Responsibilities
- Handle customer queries and provide effective resolutions over voice calls.
- Deliver excellent customer service and maintain customer satisfaction.
- Identify opportunities for cross-selling and up-selling relevant products/services.
- Follow process guidelines, quality standards, and operational procedures.
- Maintain accurate customer information and call records.
- Achieve assigned performance and productivity targets.
Eligibility
- Qualification: Graduate / Undergraduate
- Experience: Minimum 1 year in Cross-Sell, Up-Sell, or Customer Service.
- Good verbal and written communication skills.
- Comfortable working in a voice-based customer service environment.
- Willingness to work from office and in rotational/night shifts.
Interested candidates can apply now!
Share their Updated CV on : [phone removed]
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About AN Global Services
AN Global Services
None
IN
₹6.5L PA avg
Avg at AN Global Services
₹4L – ₹6L PA
This role
About
ArcelorMittal Digital Consulting Pvt Ltd is a subsidiary of ArcelorMittal, is the Indian branch with a focus on IS/IT supporting entire ArcelorMittal business, in all its segments and countries. This organization supports Consulting, Finance, Controlling, Purchasing, HR, Supply Chain and production processes, including ERP & MES Supporting Teams, IT Infrastructure & Telecom, Cybersecurity & Compliance. With the aim of supporting both legacy technologies as well the latest ones, aggressively adopting the Cloud, Artificial Intelligence (AI), Robotic Process Automation (RPA) or the Internet of Things (IoT), in this team you will find one of the largest technology exposures in the industry. ArcelorMittal Digital Consulting prides itself on delivering efficient, effective IT solutions supporting the business across a wide range of domains. The key to our success is largely dependent on the ability of our teams to work with CIOs and IT Managers across the globe as well with their program management teams to identify, prioritize and track the initiatives agreed with the business.
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