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    Job · 17921927

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 36d ago

    ₹1.5L - ₹3.5L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Jobseekers


    Hiring for Customer Service Executives


    Locations: Noida & Gurgaon


    Experience: Freshers & Experienced Candidates
    Working Days: 6 Days Working
    Shift: Rotational Shifts
    Week Off: Rotational Off


    Salary Details

    Noida

    • Sector 62: Up to 30,000 CTC
    • Sector 63: Up to 25,000 CTC
    • Sector 127: 19,000 CTC for Freshers | 21,000 CTC for Experienced

    Gurgaon

    • Up to 25,000 CTC

    Candidate Requirements

    • Freshers and experienced candidates can apply.
    • Good communication skills in English
    • Customer-focused attitude and good interpersonal skills.
    • Comfortable working in rotational shifts and rotational week offs.
    • Willingness to work 6 days a week.


    Roles & Responsibilities

    • Handle inbound and/or outbound customer calls professionally.
    • Understand customer queries, requirements, and concerns and provide appropriate solutions.
    • Resolve customer complaints and service-related issues within the defined timelines.
    • Provide accurate information regarding products, services, processes, and policies.
    • Maintain a professional and courteous communication style while interacting with customers.

    Interested candidates can share their updated resume [phone removed]

    HR Khushi


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    Sourced from naukri

    Skills

    Customer ServiceCSATCustomer Engagementcustomer satisfactionCustomer SupportCustomer CareInbound ProcessSolving QueriesDomestic BPOCustomer HandlingEscalationsQuery Resolutionvoice processOutbound ProcessContact Center OperationsBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹3.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command