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    Job · 17895750

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Bengaluru · onsite · Posted 37d ago

    ₹1.8L - ₹3.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring Alert Customer Service Executive


    Greetings from Shining Stars ITPL!


    Location: Bangalore
    Profile: Customer Service Executive
    Salary: 22,000 - 27,000 CTC
    In-Hand: 17,000 - 20,000
    Eligibility: Graduate
    Languages: Fluent in Hindi & English
    Working: 6 Days a Week
    Shift: Rotational Shifts
    Week Off: Rotational


    Key Responsibilities:


    • Handle customer queries and provide appropriate solutions.
    • Assist customers through calls and other communication channels.
    • Maintain a positive and professional customer experience.
    • Resolve customer concerns efficiently and accurately.
    • Maintain proper records of customer interactions.

    Candidate Requirements:


    • Graduation is mandatory.
    • Excellent communication skills in Hindi and English.
    • Good customer-handling and problem-solving skills.
    • Candidates with a positive attitude and willingness to work in rotational shifts are preferred.

    Freshers with strong communication skills may also be considered based on the process requirements.


    Interested candidates can connect : [phone removed](Hanshika)


    #Hiring #CustomerService #CustomerServiceExecutive #BangaloreJobs #BangaloreHiring #CustomerSupport #CustomerCare #GraduateJobs #JobOpening #JobsInBangalore #CustomerServiceJobs #HindiJobs #EnglishCommunication #RotationalShifts #6DaysWorking #ShiningStarsITPL

    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportcseCall Center ManagementHindiCustomer CareCcaInbound ProcessSolving QueriesDomestic ProcessGraduatebpovoice processChat ProcessInbound Voice ProcessTelecallingBpo VoiceOutbound ProcessBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Service Executive · waiting for your command