Customer Service Executive

HIRING – INTERNATIONAL BPO VOICE PROCESS

Position: Customer Service Executive – International Voice Process

Job Type: Full Time | Work From Office

Location: Malad, Thane, Ghansoli, Airoli, Powai, Chandivali

Salary:25,000 – 75,000 In-Hand / Month

Whatsapp now for telephonic or in-house interviews and spot offers.

Call or WhatsApp your CV to Abhijeet on [phone removed]

Salary & Eligibility

25,000 – 35,000 In-Hand

• 12th Pass / Graduate
• Freshers can apply
• BPO / Customer Service experience preferred
• Excellent English communication skills mandatory

40,000 – 60,000 In-Hand

• Relevant International BPO Voice Process experience mandatory
• UAN verification will be conducted
• All previous company employment documents will be required
• Candidates must be able to provide valid employment proof

60,000 – 75,000 In-Hand

• Graduate mandatory
• Minimum 3 years of International BPO Voice Process experience mandatory
• Strong English communication and customer-handling skills required
• UAN verification mandatory
• All previous company employment documents required
• Salary will be based on relevant experience, last drawn salary and interview performance

Job Responsibilities

• Handle customer calls for an international process
• Resolve customer queries professionally and efficiently
• Provide accurate information and appropriate solutions
• Maintain required quality and customer service standards
• Meet process-specific productivity and performance targets
• Maintain accurate customer records and call documentation

Required Skills

• Excellent English Communication
• International Voice Process
• International BPO
• Customer Service
• Inbound / Outbound Calling
• Customer Handling
• Problem Solving
• Good communication and interpersonal skills

Important Note

Salary is strictly subject to relevant experience, communication skills, interview performance and process requirements.

For packages above 40,000, UAN verification and previous employment/company documents will be required.

For packages 60,000–75,000, graduation and a minimum of 3 years of International BPO Voice Process experience are mandatory.