Customer Service Executive

Hiring: Customer Support Executive Voice Process

Looking for a stable career in Customer Support This opportunity is for you!

Position

Customer Support Executive Inbound Voice Process

Who Can Apply

• Graduates Freshers are welcome!
• 6 months1 year experience in voice/customer support preferred
• Excellent communication in English Hindi
• Regional language proficiency is an added advantage
• Basic computer MS Office knowledge
• SVAR Score: 50+
  
  

Salary Benefits

• Freshers: 16,200 CTC | 15,700 Take Home (NATS)
• Experienced: 23,000 CTC | 17,500 Take Home
• Two-way cab facility OR 2,000 transport allowance
• 6 working days + 1 rotational week off
  
  

Job Responsibilities

• Handle inbound customer calls professionally.
• Assist customers with banking-related queries and services.
• Understand customer concerns and provide appropriate solutions.
• Troubleshoot issues and escalate when required.
• Process transactions and maintain accurate records.
• Identify customer needs and recommend relevant products/services.
• Deliver an excellent customer experience on every call.
  
  

What Were Looking For

Good communication in Hindi + Customer-handling skills + Positive attitude = Perfect Fit!

We are looking for candidates who are patient, confident, customer-focused, and comfortable handling voice interactions.

Not Eligible

• Intermediate/12th pass candidates
• Candidates awaiting graduation results
• Candidates currently pursuing higher education
• B.Pharmacy students
  
  

Freshers with good communication skills are encouraged to apply!

This job is provided by Shine.com