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    Job · 16618528

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Kolkata · onsite · Posted 43d ago

    ₹1.8L - ₹2.8L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring Alert Customer Service Executives

    Greetings from Shining Stars ITPL!


    URGENT HIRING CUSTOMER SERVICE EXECUTIVE


    Location: Kolkata
    Profile: Customer Service Executive
    Work Mode: Work From Office


    Salary & Benefits


    • CTC: 14,000 ctc - 24,000 ctc per month
    • In-Hand: 11,000 in hand 20,000 in hand per month
    • Quarterly Bonus: 3,000 after completion of 3 months
    • Growth & career development opportunities

    Eligibility


    • Freshers / Experienced candidates can apply
    • Undergraduates / Graduates are eligible
    • Candidates from different educational backgrounds with good communication skills are welcome
    • Fluent English communication is mandatory

    Work Details


    • 6 Days Working
    • Rotational Shifts
    • Rotational Week Off

    Key Skills


    • Excellent verbal and written communication in English
    • Good customer handling and problem-solving skills
    • Positive attitude and willingness to learn
    • Ability to work in a fast-paced environment

    Job Responsibilities


    • Handle customer queries and provide appropriate solutions
    • Assist customers through calls/chat/support channels
    • Maintain a high level of customer satisfaction
    • Follow company processes and quality standards
    • Achieve assigned performance and productivity targets

    Interested candidates can apply now!

    [phone removed] (Hanshika Sinha)


    #Hiring #CustomerService #CustomerServiceExecutive #KolkataJobs #KolkataHiring #CustomerSupport #FreshersJobs #GraduateJobs #UndergraduateJobs #BPOJobs #VoiceProcess #CustomerCare #JobOpening #JobOpportunity #KolkataJobsForFreshers #ShiningStarsITPL

    Sourced from naukri

    Skills

    Customer ServiceSemi Voicecustomer satisfactionCustomer SupportcseEnglishCustomer CareDomesticDomestic BPOInbound CallsDomestic ProcessCallingCustomer Relationshipvoicebpoinboundvoice processComplaintsVoice SupportTelecallingBpo VoiceDomestic Calling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.8L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command