Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 16491006

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 43d ago

    ₹1.5L - ₹2.5L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Jobseekers


    Job Profile: Customer Support Executive


    Location: Lucknow, Uttar Pradesh


    Experience: Freshers & Experienced Candidates

    Salary: Up to 21,000 CTC per month


    Working Days: 6 days a week


    Shift: Rotational Shifts for males and day rotational for females


    Weekly Off: 1 rotational day off


    Eligibility Criteria

    • Any UG graduate can apply.
    • Freshers are welcome; relevant experience will be an added advantage.
    • Good verbal and written communication skills.
    • Basic computer knowledge.
    • Customer-oriented attitude with good problem-solving skills.
    • Candidates should be comfortable working in rotational shifts.
    • Candidates must be willing to work 6 days a week.

    Key Responsibilities

    • Handle customer queries through calls, email, or chat as required.
    • Provide accurate information and effective solutions to customers.
    • Resolve customer complaints and concerns in a timely manner.
    • Maintain a professional and courteous approach while interacting with customers

    Interested candidates can share their updated resume

    HR Khushi [phone removed]

    HR Aradhya [phone removed]

    HR Neha [phone removed]



    #Hiring #HiringNow #CustomerSupport #CustomerService #CustomerSupportJobs #BPOJobs #BPOHiring #FreshersJobs #FreshersHiring #GraduateJobs #UGGraduates #JobsInLucknow #LucknowJobs #LucknowHiring #JobOpening #ImmediateHiring #CareerOpportunity #JobSeekers #WalkInInterview #RotationalShift #FullTimeJobs #IndiaJobs #UttarPradeshJobs #CustomerCareJobs #VoiceProcess #NonVoiceProcess


    Sourced from naukri

    Skills

    Customer ServiceCSATCustomer ExperienceCustomer Engagementcustomer satisfactionCustomer SupportCustomer CentricCustomer CareOutboundDomestic BPOInbound CallsEscalationsCustomer RelationshipQuery Resolutionvoice processBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command